GetCareNow – Reserve Your ER Arrival Time
For life-threatening emergencies call 9-1-1
Let us know you’re coming. Select your emergency room arrival time and wait at home until your time to be seen.
At Encino Hospital Medical Center, we strive to make it easier for you to handle life’s unexpected events. This service is just one more way that we are transforming the healthcare experience.
About Our ER Wait Time
ER wait time is the average wait time for a patient to see a registered nurse during the triage (evaluation) process in our ER. After patients are triaged (evaluated), they are seen by qualified medical professionals in priority order, according to their medical condition and reason for visit. Times are approximate and provided for information purposes only.
Some of the 24-hour emergency care services you can find at our clinic are:
- Emergency surgical services
- Fully-functional radiology department
- Inpatient care facilities
- On-site laboratory for testing and diagnosis
- Senior behavioral health services for elderly patients
- Primary Stroke Center
- Specialized Senior ER to assist older adult patients
For our patients’ convenience and peace of mind, many of our 24-hour emergency room care services are covered by the most popular of insurance plans, including Medicare and commercial payers.
What to Expect
The first thing to do when you arrive at our 24-hour emergency service department at Encino Hospital Medical Center is complete registration. If the patient cannot register himself or herself, an accompanying party may be asked to help provide information. After registration, a registered triage nurse will provide an initial evaluation of the patient and decide the urgency of the situation.
A triage assessment will include:
- Review of the patient’s complaint or description of pain.
- Measurement of vital signs.
- Discussion of medication taken, necessary or otherwise.
- Analysis of patient’s medical history.
We use this triage assessment system to provide emergency medical treatment to patients who need it the most while also ensuring that all wait times are as brief as possible. The proper care of all our patients is our number one priority.
What to Bring
- Photo ID, such as a driver’s license
- Important health insurance information
- Comprehensive list of all medications currently taken and dosage levels
- Any information regarding medication allergies, such as an allergy to penicillin
- Relevant test results regarding current or similar symptoms and conditions
- Information about how to contact primary medical and care providers
We also recommend that patients prepare a list of questions to ask our physicians before arriving at the 24-hour emergency care department. While this is not absolutely necessary, you may find it quite helpful.
When your emergency medical evaluation is complete, you can be:
- Discharged and permitted to return home or go elsewhere
- Admitted into the hospital for further treatment or evaluations
Patients who are discharged will be given an instructional statement on how to care for themselves after our treatments are completed. Make certain you read and fully understand the instructions before actually leaving the facility in case you have further questions or concerns to present to a staff member.
Patients who are admitted into Encino Hospital Medical Center will be treated with care and respect during their hospitalization, as they have received during our emergency medical treatments. You may be asked if there are any individuals, such as family members or close friends, who you would like to reach in order to inform them of your stay in our facility.
Encino Hospital Medical Center
16237 Ventura Boulevard
Encino, CA 91436
Hours: Open 24 hours a day, 7 days a week, 365 days a year.
*Average wait time, data from the Center for Medicare and Medicaid Services.