April 6, 2015
“I would like to share my thoughts about Sheila Reynolds, R.N..
During the recent week-and-a-half long stay at your hospital, my mother, “N. M.” was Nurse Reynold’s patient. My mother is 85 and was there on a 5152 psychiatric “hold” due to her psychotic episodes and auditory hallucinations.
I have to say that the care that your staff provided was quite good – but Nurse Reynolds, in particular, stood out. As my mother’s Health Care Attorney-in-Fact, and more importantly, as her daughter, I needed to stay informed of her condition. Nurse Reynolds was warm, helpful, communicative not only with me but also with all the other family members. She was as supportive to my mother as anyone could wish………..
Thank you for all you and the wonderful folks at Encino Hospital have done for my mom. God bless you.
“Dear Dr. Reddy,
This past weekend, our daughter, “J. W.” was visiting us from Arroyo Grande. She has a heart condition and Saturday morning we took her to Encino Hospital Emergency. They were wonderful and very efficient. We though you would like to know.
E. M. and B. M., local resident”