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Encino Hospital Medical Center is in the top 5% in the Nation for Patient Safety

HG_Patient_Safety_Award_Image_2020Encino, California (June 18, 2020) – Encino Hospital Medical Center announced today that it is a recipient of the Healthgrades 2020 Patient Safety Excellence award. This distinction places Encino Hospital Medical Center among the top 5% of all short-term acute care hospitals reporting patient safety data as evaluated by Healthgrades, the leading resource that connects consumers, physicians, and health systems.

Encino Hospital Medical Center is a member of Prime Healthcare, which operates 45 hospitals in 14 states. Prime Healthcare has more Patient Safety Excellence Award recipients for five consecutive years (2016-2020) than any other health system in the country, according to Healthgrades.

“Consumers might not know that information around patient safety is readily available and should be considered when researching healthcare options,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “We commend the recipients of the 2020 Patient Safety Excellence Award for their dedication to providing excellent care for their patients.”

This is the third year that Encino Hospital Medical Center received the Patient Safety Excellence Award. The hospital also received awards in 2017 and 2019.

“We are very pleased that our commitment to quality care and safety is once again recognized by Healthgrades. This demonstrates our dedication to our patients and community in delivering excellent clinical care and customer service,” said EM V. Garcia, Administrator and Chief Nursing Officer of Encino Hospital Medical Center. “This recognition is part of our team’s ability to identify and meet the specific needs of our diverse community through our specialty services and programs.”

During the study period (2016 through 2018), Healthgrades 2020 Patient Safety Excellence Award recipient hospitals demonstrated excellent performance in safeguarding patients in the Medicare population, as measured by objective outcomes—risk-adjusted patient safety indicator (PSI) rates—for 13 PSIs defined by the Agency for Healthcare Research and Quality (AHRQ). A 14th PSI included in the evaluation is Foreign Objects Left in Body During a Surgery or Procedure which is a “never” event and does not have an expected rate.

Healthgrades found that patients treated in hospitals receiving the Patient Safety Excellence Award were, on average*:

  • 48.3% less likely to experience a collapsed lung due to a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals.
  • 54.4% less likely to experience a hip fracture following surgery, than patients treated at non-recipient hospitals.
  • 66.8% less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals.
  • 63% less likely to experience catheter-related bloodstream infections acquired at the hospital, than patients treated at non-recipient hospitals.

In addition, if all hospitals in the country performed at the level of award recipients for each of the 13 patient safety indicators, 110,864 patient safety events could have been avoided.*

Encino Hospital Medical Center has highly rated programs and services that meet community needs including emergency services, senior behavioral health, acute rehabilitation, and more.

The hospital’s 24-hour Emergency Services is focused on providing exceptional care promptly, equipped with state-of-the-art medical technology with dedicated world-class physicians, highly-trained nurses, skilled technicians, and support staff members.

“We are committed to quickly and safely identifying, evaluating, and caring for patients with any level of emergency, illness, or injury,” Garcia said. “In addition, our holistic treatment for mind and body approach features experienced and compassionate healthcare professionals in Senior Behavioral Health Services who are devoted to providing exceptional care and emotional support to patients and families in need.” The program is designed to improve day-to-day functioning, leading to improved health and a higher quality of life that primarily focuses on patient safety and excellent care.

“We also specialize in some of the latest inpatient and outpatient surgical techniques,” Garcia said. “Our multidisciplinary team of specialists in our surgical services provides the highest quality of care with the best possible outcomes with compassion for our patients and their families in a comfortable setting.”

The Acute Rehabilitation Unit is also an important component of the hospital’s patient safety strategy. “We achieve better outcomes and shorter lengths of stay,” Garcia continued. “The unit’s multidisciplinary team treats patients who have sustained functional loss with high quality and compassionate care.”

View Healthgrades hospital quality methodologies.

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2019.0.1) to MedPAR data for years 2016 through 2018 and represent three-year estimates for Medicare patients only.

About Encino Hospital Medical Center

Not-for-Profit Encino Hospital Medical Center, part of the Prime Healthcare Services Foundation, is a 150-bed state-of-the-art hospital located in Encino, California. Its multi-disciplinary staff consists of 330 physicians and 520 professional support staff.

Encino Hospital Medical Center serves a diverse population and incorporates elements of urban and suburban medicine in a smaller caring environment. It offers a wide array of inpatient and outpatient services. The hospital is consistently at the forefront in providing innovative and integrated healthcare. In 2007, the hospital was purchased by Prime Healthcare Services. This thirteen hospital system was recently named as one of the top 10 healthcare systems in the United States. For more information, visit:

About Prime Healthcare

Founded in 2001, Prime Healthcare has emerged as one of the nation’s leading hospital systems. Prime Healthcare was founded by Dr. Prem Reddy, a physician with a mission to save hospitals, improve community healthcare and provide the very best care to patients.

Our philosophy is that all healthcare is local. Each of our hospitals serves the unique needs of their communities while providing exceptional care with the strength and support of Prime Healthcare. Through a physician-directed and patient-centered model, passionate dedication to quality, evidence-based best practices, operational efficiency, technology, and capital investment, our hospitals are recognized among the best in the nation. Prime Healthcare was recognized by Truven Health Analytics as a Top 10 and 15 Health System in the nation three times.